Cashless Solutions Project Manager

Location: Greater London

Job Summary:

** Company:
** Live Nation Festivals
** Department:
** UK & Ireland Festivals
*
* Location:

** Farringdon, London and onsite during festival season
*
* Reports to:

** VP Live Nation Festivals Finance
*
* Working Hours:

** Full time
** Job Type:
** Permanent
* * Role Description
** As Cashless Solution Project Manager the role will work across all Live Nation UK and Ireland festivals and outside events, in which the Live Nation Cashless system is deployed, currently circa 20+ events, reporting to the VP Festivals Finance. The role covers all aspects of planning and managing each project including, but not limited to;
Pre event planning, on site deployment and supervision, involvement in the reconciliation and settlement process, analysis and reporting.

The role also proactively works with Live Nation departments such as Sponsorship, Customer Experience, F&B, VIP, Production, Operations, Sustainability and Internal Audit along with our partner providers that provide and support the systems.
** What it’s like to work in the Team
** The Cashless Solutions Project Manager will be an integral member of the team to ensure seamless delivery of our cashless and payments/loyalty experience across our events to support best in class customer experiences across our festivals supporting event teams, concession partners, vendors and our fans.

The visitors to festivals are more than customers, they’re our Fans. They are at the heart of everything we do. Our mission is to ‘put fans first and deliver world class experiences.’To do this we strive to always embody our Fan First Values:
* ** We care:
** we genuinely care about our Fans as individuals and strive to go above and beyond their expectations. We understand what is important to our customers, stakeholders, and teams.
* ** We make it relevant:
** we deliver the products, services and experience that are right for our fans and that enhance their experience. We focus on the task that will make a difference to the business.
* ** We communicate:
** we embody great communication at all times. We are polite, courteous and are fluent in our brand language. We work collaboratively and share best practice.
* ** We take ownership:
** we take ownership, responsibility, and accountability to get the job done. We do what we say we’re going to do and work together to solve challenges and exploit opportunities.
* ** We add value:
** we focus on the detail that drives enhanced commercial performance and efficiencies. We are bold, brave and constantly self-review to ensure we’re always adding value.
* ** We do what’s right:
** we drive a culture of inclusivity, diversity and sustainability. We stand by our principles and work towards making our venues and festivals world leaders in accessibility, inclusivity and sustainability.
** What we can offer you
** Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options.

We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
** Who you are
**** Competencies / Skills / Knowledge / Experience
** Essential* Proven project management experience
* Strong Excel skills
* Experience with EPOS and payment systems and solutions
* Excellent communication skills
* Strong attention to detail, administration, time management, planning and presentation skills
* Strong understanding of financial and commercial principles
* Able to manage pressure and conflicting deadlines and multitask
* Flexibility to meet the needs of the business Desirable
* Experience with in an accounting function
* Experience of working in live events and/or festivals/outside events
* Experience In managing third party suppliers and contractors
** Behaviours
* * The…