Retail Security Officer

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

• Current SIA licence or SIA certificates (training for a licence may be provided in some circumstances).
• Full 5‑year checkable employment/education history.

• Deliver industry‑leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime and stock loss.
• Liaise with store management teams.
• Liaise with the Police and crime partnerships to foster a great working relationship and support the reduction of crime in store.
• Wear Body Worn CCTV to support the reduction of crime and increase colleague and customer safety.

• Contracted hours.
• Annual leave entitlement.
• Pension and life insurance schemes.
• Free uniform supplied.
• SIA re‑licensing programme.
• Comprehensive induction and training programme.
• Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes.
• Progression and development opportunities.
• All breaks are paid.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without needing to leave home. We offer financial wellbeing assistance through our Salary Finance scheme, allowing you to access 50% of your earned pay before payday for a small fee, and competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices, where you can customise benefits to suit your lifestyle, including dental insurance, dining cards, coffee clubs, technology purchases and more.

You’ll also gain access to high‑street discounts through our MiDeals platform and a cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. Cash prizes are up for grabs each month and a top prize of £10,000 is available at year's end.

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please email us to let us know if you need reasonable adjustments during the recruitment process.

Since 1987, Mitie’s 80,000 employees have maintained companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from banking to government sites, hospitals, and schools.

Apply now to join our Mitie team.

Seniority level:
Entry level.

Employment type:

Full‑time.

Location:

London, England, United Kingdom.