Experienced Casino Cashier - Maternity Cover
Listed on 2026-01-13
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Entertainment & Gaming
Customer Service Rep, Casino
Experienced Casino Cashier - Maternity Cover
Apply for the Experienced Casino Cashier - Maternity Cover role at Park Lane Club London.
About the EmployerAt Metropolitan Gaming, we create experiences across our UK and Egypt casino venues, including the iconic Empire Casino in Leicester Square and Metropolitan Mayfair. We offer a dynamic, high‑performance culture.
LocationAlea Nottingham – 108 Upper Parliament Street, Nottingham, NG1 6LF
ContractFull‑time, Contract – closing 30/01/2026
Salary£25,750 to £26,603 per year
Job ReferenceLM1448696
NotECCMCN
Job posted yesterday, position currently open, closing 30/01/2026.
What We Are Looking ForCasino Cashier holding a valid UK Gaming Licence (PFL). Responsibilities include handling all monetary transactions within the casino cage, exchanging chips for cash, processing debit card transactions, redeeming tickets, and maintaining accurate financial records. Requires exceptional attention to detail, customer service skills, and adherence to gaming regulations and internal controls.
Main Responsibilities- Observe conditions and requirements of the Cashdesk Procedure Manual, Guidelines, directives, and applicable legislation.
- Ensure accurate completion of all company records and paperwork in accordance with procedures and accounting guidelines.
- Investigate queries from head office or in‑house.
- Carry out all cash and electronic transactions: exchanges, chip redemptions, debit transactions, ATM, payouts.
- Exchange chips, tokens, and tickets for cash accurately and efficiently.
- Handle customer buy‑ins and payouts while following cashdesk procedures.
- Update points/player tracking for customers.
- Maintain all ATMs.
- Process all banking.
- Verify and record all financial transactions in the casino’s accounting system.
- Ensure compliance with gaming regulations, anti‑money‑laundering (AML) laws, and casino security procedures.
- Assist with count operations, including counting and securing large sums of cash.
- Provide excellent customer service, address guest inquiries, and resolve minor disputes professionally.
- Report suspicious activities or policy violations to supervisors immediately.
- Maintain confidentiality and integrity when handling customer and financial information.
- On It – Responds proactively and anticipates guest and operational needs.
- Upbeat and Positive Attitude – Maintains a professional, enthusiastic, and solution‑oriented demeanor.
- Be Nice – Treats guests, teammates, and stakeholders with courtesy, respect, and professionalism.
- Open and Close – Engages warmly at start, concludes each interaction with clarity, courtesy, and appreciation.
- 50% off food and beverages across all UK venues.
- Extensive Rewards platform: discounts on travel, retail, hospitality, health, and more.
- Company Sick Pay.
- Company Pension.
- Life Assurance.
- Refer a friend incentive.
- Employee health and wellbeing services.
- Virtual GP Services.
- Season Ticket Loans.
- Employee assistance program: confidential helpline providing 24/7 advice and counselling.
- Cycle to work scheme.
Must be aged 18 or above and have right to work in the UK. Requires flexibility for nights, evenings, weekends, and 24/7 trading week shifts.
Additional InformationCasino Cashiers spend majority of shift on feet working directly with public. This role will involve working nights, evenings, weekends, and shifts in a 24/7 trading week.
ReferralsReferrals increase interview chances by 2×.
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