Medical Device Field Service Engineer

We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment.

This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required.

As a Medical Device Field Service Engineer, you will be responsible for servicing, maintaining, and installing medical and laboratory equipment at customer sites, including clean room and clinical environments. You will manage your own diary, liaise directly with customers to schedule visits, and represent the business professionally in the field.

Key Responsibilities – Field Service Engineer

Carry out preventative maintenance, servicing, and calibration of medical devices
Attend reactive call-outs and fault-find mechanical and system issues
Install and commission new equipment at customer sites
Provide on-site product support and basic training to customers and distributors
Manage your own weekly service schedule, booking visits directly with customers
Complete service documentation accurately (digital and written)
Support customers in clean room and regulated environments
Assist with basic IT and networking diagnostics where required

Skills & Knowledge

Proven experience as a Field Service Engineer
Strong mechanical engineering background (essential)
Experience working in a field-based engineering role
Good IT skills, with the ability to support basic networking diagnostics

Experience with medical devices, laboratory equipment, or clean room environments (desirable)
Excellent customer-facing and communication skills
Ability to work independently and manage your own workload
Full UK driving licence

Location & Travel

Covering Southern UK, mainly London and surrounding areas
Occasional travel further afield when required
Attendance at the Sunbury office for training and meetings

Salary & Benefits

£35,000 salary
Company van
Full product training provided
Monday to Friday working pattern
Long-term career opportunity within a specialist medical technology business
Pension
This is an excellent opportunity for a Field Service Engineer looking to join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility