Gas Compliance Officer

Job Description

Job Title: Gas Compliance Officer

Contract Type: Permanent

Salary: £49,136.93 per annum

Working Hours: 35 Hours per week

Working Pattern: Monday - Friday, Hybrid

Location: Camden, London

The Gas Compliance Officer audits and assesses the quality, compliance and safety of gas‑related works and associated heating, hot water, water pump systems, Heat Interface Units (HIUs) and Heat Stores carried out by in‑house engineers and external contractors. The role ensures full compliance with Gas Safety (Installation and Use) Regulations 1998, British Standards, and Riverside's internal policies across domestic and communal heating systems, hot water installations, and associated trades.

It also collaborates with external auditors to drive continuous improvement and maintain industry‑leading safety and compliance standards, while protecting Riverside's DLO Gas Safe registration.

• Gas Safe Registered Engineer with experience in compliance auditing.
• Domestic ACS Qualifications – CCN1, CENWAT, CKR1, HTR1, CPA1, G3, Water Regs WRAS.
• Commercial ACS Qualifications – COCN1, CODNCO1, CIGA1, ICPN1, TPCP1/TPCP1A.
• Level 2 or 3 NVQ in Plumbing and Heating/BPEC or LCL equivalent.
• Unvented hot water G3, Water Regs WRAS, Part L.

• Competitive pay & generous pension.
• 28 days holidays plus bank holidays.
• Flexible working options available.
• Investment in learning, personal development and technology.
• A wide range of benefits.

We are a Disability Confident Employer and run Guaranteed Interview Schemes for candidates who declare a disability or are from an ethnic minority. If applicants meet the minimum requirements of the role they are guaranteed an interview.

• Ensure all gas servicing, heating system repairs, hot water system installations, HIU and Heat Store maintenance, and pump servicing meet statutory, regulatory and Riverside compliance standards.
• Conduct compliance audits across domestic and communal heating, hot water, water pumps, HIU and Heat Store teams, including associated trades.
• Audit and verify work of both Riverside's Direct Labour Organisation (DLO) engineers and external contractors.
• Act as primary liaison for third‑party auditors, supporting independent audits and ensuring findings are implemented.
• Identify non‑compliance issues and safety risks, working with teams to implement and track corrective actions.
• Support the contract management team in assessing contractor performance and ensuring SLAs are met.
• Provide training and technical guidance to engineers and contractors to improve work quality and compliance.
• Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.
• Protect Riverside's DLO Gas Safe registration by ensuring compliance with all necessary regulatory standards.

1. Auditing & Compliance

• Conduct audits on the installation, maintenance and servicing of domestic and communal heating systems, gas appliances, heating infrastructure, hot water systems, boilers, HIUs, Heat Stores, water pumps and associated plumbing works.
• Verify compliance with Gas Safety (Installation and Use) Regulations 1998, Heat Network (Metering and Billing) Regulations (where applicable), Gas Safe Register requirements, British Standards (e.g., BS 6891, BS 5440, BS 9251), WRAS guidelines, Riverside's policies and procedures.
• Conduct audits of Landlord Gas Safety Records (LGSRs) and ensure accuracy in compliance documentation.
• Identify and escalate deficiencies, risks and potential safety concerns to senior management and contractors.
• Work proactively to protect the DLO Gas Safe registration, ensuring all regulatory requirements are met.

2. Working with External Third‑Party Auditors

• Act as main point of contact for third‑party gas, heating and water system auditors.
• Assist in preparing documentation and compliance reports for external audits.
• Work alongside external auditors to validate compliance levels and implement recommendations.
• Facilitate on‑site inspections and provide access to necessary records and reports.
• Review external audit findings and implement corrective…