Shift Technician

Location: Greater London

** Purpose of role
*** Will be expected to have acquired elements of other skills which enable them to work flexibly across trades
* React to breakdown maintenance requests within the required SLA’s.
* Ability to self-perform maintenance tasks.
* Good understanding of an IT environment and Data systems
* Previous Thermographic understanding preferred but not essential
* Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc.
* Understanding of  modular UPS systems including full understanding and experience of functional switching and scheduled switching. Capability of producing switching programmes.
* Ability to maintain Dali lighting systems, including re-addressing and software changes (Software training to be provided)
* Experience working with building management systems including fault finding and operator use.

Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams.
* Understanding of power generation, G59, auto changer systems. Or equivalent
* Experience and understanding of HVAC systems.
* Ability to test and diagnose power quality issues including harmonic distortion using onsite power analysers
* Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments
* Provide emergency response OOH on site to manage the site BCP,  Escalate urgent issues identified through to the Technical Services Manager. Respond to work interruptions, outages or emergencies consistent with the SLA.
* Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated and conform  Industry Standards
* Ensure maintenance tasks are completed within agreed timescales.
* Liaise with Clients representatives with respect to maintenance & repair tasks.
* Advise the Facilities Management Team of changes in critical environment requirements
* Must be willing to work over & above contractual hours.
* Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works.
* Undertake Upgrade & Install small works.
* Control and supervise contractors when required.
* To ensure all PPM’s and Critical Facility PPM’s are carried out to schedule and also ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA’s
* Ensure maintenance is carried out in line with JLL H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews
* Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly
* Fully understand the operational protocols associated with alarm conditions and auxiliary back-up system capabilities
* Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident). Determine the root cause and action items required to restore availability and prevent a recurrence. Review and submit to the Engineering Manager ensuring all actions are documented reviewed and completed
* Entering relevant quotes and remedial works onto the in-house team to be managed correctly
* Maintain L8 compliance and onsite water treatment systems
* Continually communicate building issues to end users.
* Carryout fault finding on start-delta motors including VFD’s and Soft Start controls / contractors
* Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
* Understanding of a CDM/ Permit to work  process with experience of working on previous electrical install projects. Working alongside the EMEA Control of Works and SAP
* Knowledge of domestic and commercial LTHW systems, pressure vessels buffer vessels and valve operation.
* Maintain pumps sumps and tanks including float values sensors
* Building Services Knowledge
* Mechanical/ Electrical / HVAC  Knowledge
* Commercial or LV switching Knowledge
* Facility knowledge understand Hvac and systems.
* HSE Knowledge
* City & Guilds or equivalent in an…