VP Sales Engineering EMEA

VP Sales Engineering EMEA

London UK

As the Vice President of Sales Engineering for EMEA you will report to the VP of Global Sales Engineering and play a critical role in partnering with the EMEA Go To Market team in the sales of Mimecast products and services. As a member of the EMEA leadership team you will be responsible for leading a regional organization of Sales Engineers focused on pre‑sales strategy and methods to winning over prospects and customers on the technical sell across Europe, Middle East and Africa.

The VP of Sales Engineering EMEA will be accountable for executing the global sales engineering strategy while adapting it to meet the unique needs of the EMEA market. You will collaborate closely with EMEA sales leadership and coordinate with global counterparts to ensure alignment and share regional insights. Additional responsibilities include continuous improvement of operational efficiency of the EMEA team including talent identification, promotion, reporting and metrics, technical solution validation, mentoring and training of employees, managing the regional team budget and capacity planning.

The successful candidate will be an enthusiastic and professional individual with commercial acumen and professional presentation skills. A natural curiosity for understanding technical environments and willingness to learn about evolving solutions is a must. Experience managing distributed team members across multiple countries and time zones is essential.

Coordinate with EMEA sales managers and define strategy and operational model for regional coverage. This involves regular meetings with sales leadership and other regional management to ensure the team is providing proper support for the EMEA sales organization. Plan for the team to avoid gaps in coverage, track utilization for planning and resolve resourcing conflicts when necessary. Collaborate with global sales engineering leadership to align on best practices and share regional insights.

Expertise with sales engineering methodology will be instrumental in growing the skills within your EMEA team. Build and develop a high‑performing sales engineering organization through effective hiring, coaching and performance management. Create a culture of continuous learning and excellence within the team. Synchronize regularly with global and regional counterparts to align on strategy and approach for the Sales Engineering function while ensuring EMEA‑specific market requirements are addressed.

Provide executive sponsorship and support to major and strategic sales opportunities across EMEA engaging with senior management and technical contacts in customer and reseller partner organizations to ensure the Mimecast service is positioned correctly, understood and any technical objections are overcome. Act as a trusted advisor to key customers and prospects in the region.

This position requires continuous improvement of the Sales Engineering function across EMEA. Key areas include :

• Define and track reporting and metrics for the EMEA team in alignment with global standards
• Establish processes for identifying talent, training and continuous evaluation of skills
• Oversee technical evaluations such as Proof of Concepts and Product Trials
• Drive coordination and improvement of the sales process within EMEA

Gather feedback from EMEA customers and prospects about the product including competitive positioning, missing functionality, market shifts and other important regional insights.

Collect feedback from the EMEA Sales Engineering team and provide insight and strategy to global product and executive teams regarding regional market needs and opportunities.

Ensure that Mimecast reseller partners in EMEA are capable of selling and supporting Mimecast services. This will include oversight of the program for training partners, tracking their success and developing working relationships with senior staff in the reseller partner…