Senior Operations Engineer - EXTEND

JOB BAND: D
• CONTRACT TYPE:
Permanent, Full-time
• DEPARTMENT:
Technology Operations – Studio & Broadcast Infrastructure
•

LOCATION:

London, Broadcasting House
• PROPOSED SALARY RANGE: £48,700- £58,700
• Interviews to take place from 26th January 2026

This role is advertised as part of our BBC Extend programme for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either the definition of disability in the Equality Act (2010) or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You are broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long‑term negative or adverse effect on your ability to do normal daily activities.

This definition includes both apparent and non‑apparent conditions and medical conditions such as Cancer, HIV or Multiple Sclerosis. We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our Extend programme, please contact  The BBC are fully committed to providing workplace adjustments to help eliminate barriers that disabled people face.

We have a dedicated BBC Access and Disability Service that provides assessments and support throughout employment. If you are successful and require workplace adjustments, we will work with you to put them in place. For more information on BBC Extend, please visit the BBC Extend webpage. EX2324

Technology Operations provides support for TV and radio studios broadcast infrastructure, digital production systems, other core broadcast facilities and PC and Mac desktops across domestic and international offices. As a Senior Operations Engineer (SOE) you will be familiar with the W1 support arrangements and proficient in supporting the production teams and workflows. Your role is also to ensure documentation is up to date and co‑ordinate new services from specialist teams and project engineers;

when required, update documentation with any changes. Periodically we require you to engage and encourage junior engineers or newer team members, helping them to understand complex technology systems through guided overviews, coaching or use of our knowledge‑management database.

Studio Broadcast & Infrastructure Engineers deliver a high‑quality support service on behalf of the BBC. They ensure that equipment and systems used to create, capture, manipulate and distribute BBC content meet targets for availability, performance and safety. Technicians, Engineers and Senior Engineers support and enable multi‑media production and broadcast activities, ensuring the BBC provides a quality service to its audience. As an SOE, you will act as a point of contact for production teams and help co‑ordinate resources alongside duty team leaders.

Engineers use innovation, creativity and change to develop solutions to incidents, problems and safety management. As an SOE you support engineers to maintain and manage current and developing technology, undertaking engineering design and development of systems and services where appropriate.

• Proficient knowledge of supporting broadcast systems and technologies within live TV, Radio or multimedia currently in use in BBC studios and technical areas.
• Able to explain information to technical and non‑technical audiences, including communicating with large, diverse audiences during incidents and acting as the point of contact for operational management.
• Accountable for out‑of‑hours support for the operational team, management of internal and audience services and duty of care to engineering colleagues in the absence of the Team Lead Operations Engineer.
• Proficient in utilising the knowledge‑management database and ensuring updates are added with relevant changes or known errors.
• Lead the response to service disruption and support proactive measures to prevent recurrence, keeping a keen awareness of…