National Technical Manager

Location: Greater London

Vacancy No 5463

Job Title National Technical Manager

Location:

London

JOB OBJECTIVES:

* Managing The Technical team effectively, achieving collaborative working among all team members

* Achieve growth of The Technical to meet Sales and Profit targets

* Manage Competency development for all Team members

* Business development of the Technical Firestop product range through excellent technical support and strong professional relationship with the key customers, mainly architects and firestop / facade contractors.

* Product Management of the Technical range

* Provide detailed technical specification for passive firestop systems

* Ensure products are fully compliant with respective industry and local standards

* Support purchasing department in selection and evaluation of suppliers.

* Proactively work with the sales teams to raise awareness of the Technical product range, applications and sales opportunities.

* Provide technical support and training to customers and colleagues in other subsidiaries when requested by The Technical

Duties:

* Manage PDP competency development plan and KPIs achievements of all team members.

* Development of product range incl. Product Management, supplier research, testing according to needed industry standards and in compliance with Company Employee Handbook

* Maintain and develop professional relationships with the key customer groups offering an effective “point of contact” position for all technical issues.

* Market and promote the Technical range by communicating professionally with Project Engineers, Contractors & chosen supply chain managers

* Provide advice and support to Facade Systems Manager and Specification Engineers

* Ensure availability and supply chain together with Purchasing Department and Logistics.

* Provide technical support on Firestop to the company Sales and Technical teams worldwide where requested

* Carry out site surveys and provide a professional advisory service, application drawings, sketches and proposals where required.

* Train TSEs in carrying out site surveys.

* Develop and grow sales to specialist Firestop Installers in accordance with company guidelines and in conjunction with sales teams.

* On-going training of employees, key customers and distributors to raise competency levels of Firestop.

* Ensure all Firestop products are fully compliant with necessary industry standards.

* Updating details on Test Reports, Standards and other Firestop data on Company server.

* Maintain C4C clients’ database and adequate records of all correspondence and specifications submitted

* Assist in the preparation of training seminars and CPD presentation

* Assist in sales by providing support to marketing department with creation of relevant marketing materials, relevant graphics, data and editorial features.

* Make sure Company literature and web site are up to date and any changes are communicated to other departments and customers.

* Various other duties that the Technical Manager may require from time to time within the range of the competencies of the individual.

PERSONAL PROFILE:

Skills Level

Educated to a degree level in a construction or mechanical engineering related discipline.

Experience in Product Management preferable

Excellent verbal and written communication skills

Commercial awareness with ability to develop and secure new business with the vision, desire and self-belief to drive the business further

Ideally conversant with all Firestop approvals, regulations & legislation (Focus ETA, UL, BS)

Fully IT conversant and proficient in AutoCAD

Interpersonal Skills

Ability to negotiate with people of all levels with tact and discretion.

Dynamic individual who can listen to clients and respond quickly to help them meet and exceed their expectations

Self-motivated, reliable, persistent and thorough.

Well organised, with excellent customer focus.

Ability to give practical demonstrations on site.

Willing to travel frequently

Ability to work on own initiative essential.

Experience

Minimum five years’ experience in construction environment, preferably The Technical related industries and an associated technical sales environment.

Conversant with construction techniques and site procedures

Constru…