Technical Support Technician Fixing Systems

Position: Technical Support Technician – Fixing Systems
Location: Farringdon

Technical Support Technician – Fixing Systems

Job Title:

Technical Support Technician – Fixing Systems
Job reference Number: (phone number removed)
Industry Sector:
Technical Advisor, Technical Support, M&E Fixings, Framework Fixings, Steel Framework, Fastenings, Facades, Fixings for Facades, Building Envelope, Cladding, Curtain Walling, Insulation, Dry Lining, Dry-Lining, Rendering, Fixings & Fastenings, Facades Specialist, Main Contractors, M&E Contractors, M&E Consultants, Sub Contractors
Ideal living locations:
London
Area to be covered:
London
Remuneration: £35,000 - £40,000 + up to £6,000 Bonus
Benefits: 25 days annual leave, pension, company car
The role of the Technical Support Technician – Fixing Systems will involve:
 
* Technical Support Engineer role, dealing with a high end range of manufactured fixing systems
 
* Accountable for maintaining high levels of customer satisfaction
 
* Accurate and timely execution of site testing services that meet safety, compliance, and customer expectations, in line with the latest Legislations and relevant Codes or Practice.
 
* Effective delivery of technical training that improves compliance, safety and installers’ confidence.
 
* Maintaining technical credibility and professionalism across all touchpoints.
 
* Ensuring documentation (reports, forms, certificates, C4C) is complete by the agreed deadlines and audit ready.
 
* Providing fast and accurate technical advice when covering the Technical Helpline.
The ideal applicant will be Technical Support Technician – Fixing Systems with:
 
* Must be degree/HND level educated in Civil / Structural / Mechanical Engineering
 
* Ideally will have technical engineering experience within the construction industry
 
* Self-motivated, reliable, persistent and thorough, well organized with an excellent customer focus.
 
* Would consider a graduate with no working experience
 
* Must be technical minded and able to overcome technical queries
 
* Ability to go to site and have a valid driver’s licence
 
* Commercially astute, professional, organised and a logical thinker
 
* Positive, professional and customer service orientated
Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within:
Technical Advisor, Technical Support, M&E Fixings, Framework Fixings, Steel Framework, Fastenings, Facades, Fixings for Facades, Building Envelope, Cladding, Curtain Walling, Insulation, Dry Lining, Dry-Lining, Rendering, Fixings & Fastenings, Facades Specialist, Main Contractors, M&E Contractors, M&E Consultants, Sub Contractors