Senior Manager NPD Quality

About Us

Shark Ninja is a global product design and technology company with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact peoples lives in homes around the world. The company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts, with more than 3,600 associates, the company’s products are sold at key retailers online and offline and through distributors around the world.

The Senior Manager NPD Quality leads the quality strategy and execution for new product development (NPD) across our consumer goods portfolio. This role ensures every product from concept through commercialization meets the company’s standards for quality, safety, performance, and regulatory compliance. The Senior Manager partners closely with R&D, engineering, packaging, operations and suppliers to embed quality‑by‑design principles early in the development process and drive flawless product launches.

• Lead Quality in New Product Development: Oversee quality planning and risk management throughout the product lifecycle, ensuring quality requirements are built into product design and manufacturing processes.
• Cross‑Functional
  
  Collaboration:
  
  Partner with product development, R&D, packaging, and manufacturing teams to define specifications, critical‑to‑quality attributes (CTQs) and validation requirements.
• Supplier & Material
  
  Qualification:
  
  Establish and maintain qualification standards for new suppliers, materials and components. Collaborate with sourcing teams to resolve quality issues and drive continuous improvement.
• Testing & Validation: Oversee product testing plans, including performance, reliability and safety testing. Ensure results meet internal and regulatory standards prior to commercialization.
• Launch Readiness & Scale‑Up: Lead quality readiness for product launches, including production line validation, process‑capability reviews and quality‑control plans at pilot and full scale.
• Issue Resolution: Proactively identify risks and root causes of quality issues. Implement corrective and preventive actions (CAPA) to support robust product launches and reduce market complaints.
• Documentation & Compliance: Ensure full documentation of design controls, validation reports and regulatory submissions. Maintain alignment with FDA, CPSC, ISO and applicable consumer‑product standards.
• Leadership & Development: Manage and develop a small team of Quality Engineers or Specialists, providing technical coaching, performance feedback and professional growth opportunities.
• Continuous Improvement: Drive quality process improvement within the NPD framework, including lessons‑learned FMEA updates and design‑verification best practices.

• Education: Bachelors degree in Engineering, Chemistry or a related technical discipline required; advanced degree preferred.
• Experience: 8‑10 years of experience in Quality NPD or Product Engineering within a consumer‑goods or manufacturing environment. Demonstrated success in leading quality for new product launches from concept to market.
• Technical
  
  Skills:
  
  Strong knowledge of product design, verification, validation and reliability testing. Familiarity with quality tools such as DFMEA, PFMEA, DOE, root‑cause analysis and statistical process control. Experience working with contract manufacturers and suppliers.
• Soft Skills: Exceptional cross‑functional communication and influencing skills. Strong project‑management, prioritization and organizational capabilities. Strategic thinker with a hands‑on problem‑solving mindset.

At Shark Ninja we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

We offer competitive health insurance, retirement plans, paid time off, employee…