Wellbeing and Support Officer

Overview

Full-Time, 37 hours per week (Monday to Friday)

Permanent, All Year Round

FRA Academy:
Electra House – London, Moorgate EC2M 6SE
and LCBT Academy: 3-5 Fashion Street, London, E1 6PX

EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.

The Wellbeing and Support Officer will support, safeguard, enable, and champion the success of all students by providing front-line, responsive and proactive advice, guidance, and referral to other services within and beyond the Student Services Team. They will respond to any needs of students, including providing pastoral care, practical advice, extra-curricular events, and Safeguarding concerns. The post holder will be a personable, highly compassionate, skilled active listener with an interest in wellbeing.

This role s purpose is to ensure all students across the Education for Industry Group, including the most vulnerable, make excellent progress both academically and with their social and emotional development. This post is part of the wellbeing team and the wider safeguarding team, the post holder will be first aid trained, Deputy Designated Safeguarding Lead trained, and be prepared for receiving and managing disclosures in line with the EFI s Safeguarding Policy.

Qualifications: First aid qualification or willingness to undertake this and Safeguarding qualification or willingness to undertake this.

Experience: You will have experience of holding 1:1 monitoring meetings with vulnerable students and supporting them to achieve their full potential.

Expertise: You will be comfortable with delivering presentations and workshops to all students on themes such as Anxiety, Resilience, LGBTQI+ Awareness, Stress Management, Budgeting.

Passion: You will be personable, highly compassionate, and genuinely interested in education, and most importantly will have the students  aspirations and wellbeing at the heart of your vision.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

Funded Professional

Qualifications:

Support for personal and professional development, including a personal growth allowance and annual CPD.

Generous and Flexible Leave Options: Including an around-the-world trip after five years of service.

Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.

Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme.

From £26,550 per annum, subject to qualifications and experience

Click  Apply for this job  to submit your application.

8am on Tuesday 3 February.

to download a full job description

For more information about the EFI Group, visit our EFI, FRA, LCBT, EFI Training websites and refer to the job description.

Please contact  for further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.