Colleague Experience Associate

Colleague Experience Associate – Lloyd’s UK, London

Job : R4607 | Type:
Full Time |

Location:

London, UK | Posted:
Today. Apply by Jan 23, 2026 (14 days left).

The Colleague Experience Associate plays a critical role in shaping a consistent, engaging and inclusive colleague experience globally. The associate will coordinate and drive consistency across colleague‑facing activities such as social events, learning opportunities, charity and community initiatives, communication channels, and collaboration hubs, supporting the new Global People Strategy and ensuring a joined‑up experience for all colleagues.

• Lead the design and implementation of a cohesive approach to colleague‑facing activities across all regions, ensuring consistency in social events, ECF agendas, learning opportunities, charity/community initiatives, communication channels, and collaboration hubs.
• Drive clarity and cohesion so colleagues experience a unified culture regardless of location.
• Promote and build understanding of available benefits and programs (e.g., Perks at Work, wellbeing resources), ensuring colleagues know what’s on offer and how to access it, and develop creative campaigns and engagement tactics to increase visibility and usage.
• Support the delivery of a global internal communications strategy that improves engagement and measures effectiveness of channels, embedding colleague experience priorities in strategic planning processes.
• Design and execute initiatives that strengthen connection and belonging across global teams, using data (engagement surveys, exit interviews, turnover metrics) to inform decisions and continuously improve outcomes.
• Work closely with Heads of People and Chief of Staffs/Business Managers to embed the Colleague Value Proposition into everyday experiences, contributing to the delivery of people plans and strategic priorities across functions.
• Own and maintain key colleague‑facing platforms such as the Collaboration Hub and chat channels, supporting business owners in creating and curating content for newsletters, blogs, videos, and discovery sessions.
• Build tools to support colleague recognition programmes focused on merchandise, significant holidays, birthdays, milestones, anniversaries, etc.
• Chair working groups focused on communication, engagement, and global charity initiatives.
• Collaborate with Employee Change Forums to implement positive cultural initiatives globally, acting as a Values Champion to ensure behaviours and activities reflect organisational principles and provide updates to colleagues.
• Develop and maintain effective relationships with leadership teams, HR, engagement specialists, and other key stakeholders to ensure alignment and shared focus on improving colleague experience.

We are committed to creating a diverse, inclusive environment that reflects our global markets, treating everyone with dignity and respect and providing workplace adjustments, health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring, volunteering opportunities, and professional development investment.

Flexible working arrangements are part of a comprehensive reward package that includes generous pension, healthcare, wellbeing support, financial support for training and development, a benefit allowance for flexible benefits (gym membership, dental insurance, extra holiday, cycle‑to‑work scheme), an employee recognition scheme, and various discount schemes.

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