Training Designer and Facilitator

Overview

Job Title: Training Designer and Facilitator.

Department: Learning and Development

Salary and Benefits: Up to £55,000 PA with health cover and 10% discretionary bonus.

Reporting: Head of Learning and Development.

Location: flexible working but ideally being located in either London, Manchester, Leeds, Newcastle, Oxford, Poole, Brighton, Southampton, or Bolton would be beneficial.

Lead designer and facilitator, covering Technical to Interpersonal skills training, design and reporting on metric and other evaluations to the senior stakeholders. Create improved capability, quality and consistency through training and coaching across Group, OpCo's and Training Leads to maximise operating metrics like improve retention, improved safety metrics and customer service.

Anticipate needs of the business as a L&D partner with targeted and measurable training solutions and act as a key contributor towards the L&D element within the People Plan.

Business Partnering

• Working closely with the Operating Company Teams ie/ OD and ED and People Leads to understand business requirements, deliver Training Needs Analysis and establish what good looks like.
• Working intrinsically with the Group People Team especially L&D Manager.
• Work within the framework of company principles.
• Effective, ongoing communication to business on training schedule.

Planning & Scheduling of Training

• Provide a clear schedule for the Training curriculum to meet business needs across all business areas
• Capacity and project planning.
• Coordination of external and internal delivery resource.
• Reporting of Training delivery and evaluation, highlighting risks and mitigations.
• Design and monitor ongoing compliance training in line with regulation requirements.

Effective use of Training Systems and Processes

• Ensure the processes are automated where possible and drive digitalisation to track and measure training delivered.
• Inspire innovation in learning by integrating modern training design techniques and technology.
• Maximise AI and Digital opportunities to delight user experience.
• Working alongside the L&D team to ensure a fit for purpose system, platform to ensure accessible and engaging content for all.

Content Design & Delivery

• Ensure discovery stage for all new training requirements, to identify what training we have across the business, what is deemed best in class and what is required.
• Develop blended, practical solutions to ensure Subject Matter expertise input, alongside business considerations such as scalability, timeline, complexity, frequency, cost.
• Facilitate Train the Trainer sessions when required.
• Facilitate evaluation of training.
• All training content and materials remain up to date, relevant and easy to navigate for end users.

Please send your CV's over to Imogen Parr: