Secondary Outreach Support Officer

Secondary Outreach Support Officer – Full-time, term‑time only, starting January 2026

This is an exciting opportunity for a committed professional to join a service dedicated to supporting vulnerable pupils and promoting inclusion. The role focuses on helping secondary‑aged pupils reintegrate into mainstream education following exclusion or off‑site intervention. The service fosters a positive learning culture that prioritises pupil success, well‑being and strong partnerships between schools, families and external agencies.

• Support pupils at risk of exclusion or returning from off‑site intervention to reintegrate successfully into mainstream education
• Provide mentoring, target setting and action planning for pupils on outreach and within service centres
• Liaise with school staff to improve curriculum access and inclusion for vulnerable pupils
• Work with families to promote effective home‑school partnerships
• Assist with home visits in line with borough guidelines
• Establish communication channels with schools and agencies to ensure coordinated support
• Collaborate with professionals such as Educational Psychologists, CAMHS and Children’s Services
• Attend and organise multi‑agency meetings and case conferences as required
• Manage a caseload of pupils and maintain accurate records and reports
• Respond promptly to pupils at risk and liaise with external agencies for safeguarding
• Use Positive Handling techniques as required and attend regular training
• Comply with child protection, health and safety, confidentiality and data protection policies

• Experience working with vulnerable pupils and supporting inclusion in education
• Strong communication and organisational skills
• Ability to build positive relationships with pupils, families and professionals
• Knowledge of safeguarding and child protection procedures
• Ability to manage a caseload and maintain accurate documentation
• Medically fit and capable of using Positive Handling techniques
• Hold a valid driving licence and have daily access to a vehicle
• Commitment to professional development and collaborative working
• Qualified Teacher Status (QTS)

With a rich history spanning over two decades, Step Teachers is a trusted recruitment agency serving schools and academies throughout North London, East London, Hertfordshire, Norfolk, Suffolk, Cambridgeshire, Oxfordshire, Cornwall, Devon and Greater Manchester. We foster exclusive relationships with schools and are committed to safeguarding and promoting the welfare of children and young people. All candidates are subject to safeguarding checks in line with the DfE’s statutory guidance.

Your salary – dependent on experience – is paid weekly through PAYE. In addition, you will gain access to a range of exclusive deals, including discounted high‑street shopping, travel offers and gym memberships. Step Teachers offers comprehensive welfare support and a referral programme that can earn you an Amazon voucher or a holiday.