Alumni Relations Officer

Department:
Graduate Employment and Entrepreneurship

Location:
Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site)

Type of

Contract:

Permanent

Working Pattern:
Full Time - 40hrs Per Week

GBS is a higher education provider offering a range of sector–relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision:Changing lives through education.

What We Do:The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job‑seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT.

The role:The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in‑person events and other resources.

You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme.

Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni.

You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations.

Please note, we are unable to offer sponsorship for this position.

What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions’ developments, including work placement opportunities and achievements.

• To c ommunicate withour alumniand external stakeholder communities.
• To p opulate and maintaining the alumni database.
• To w ork with marketing distribute an alumni magazine/newsletter.
• To p rovide content for the alumni publication.
• To a rrange networking events, reunions and other events, both in person and on‑line, for alumni members and external stakeholders.
• To e ncourage engagement from alumniand external stakeholders to support extra-curricular events,GBS development and promotion, and volunteering and placement opportunities.
• To p romote the alumni community to current students and external stakeholders .
• To c ontribute to strategic planning for the direction of the alumni office.
• To h elpmaintain the alumni website, Careers and Placement platform, and online community.
• To s ource discounts, benefits and services for alumni members and raising awareness of those.
• To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members.
• To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it.
• To track the employment status of alumni and refer them to the Career steam if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey.
• To p romote any notable alumni success stories.
• To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role.

• Hold Further or Higher Education…