Lead Designer

hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role.

Role:
Lead Designer

Location:

London/Remote

Contract/Perm:
Perm

Start Date:

ASAP

Clearances:
Internal Background Check (DBS) / Eligible for Security Clearance

Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever‑changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs.

It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz;

with plans to increase our client base further in the near future.

We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best‑in‑class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.

We’re looking for a Lead Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients.

As a Lead Designer, alongside working on more complex projects, you will be a line manager. You’ll support the Head of Design with building and managing Solirius’ design community and ensuring a consistent approach to produce the highest quality work.

• You will work in multidisciplinary teams, often blended from Solirius, client and partner staff. You will help those teams create products and services that both meet the needs of the different people who will use and be affected by them, and help our clients achieve their intended outcomes.
• You will need to be a strong design generalist (content, interaction, UX and service design) to lead and have experience using a wide range of design methods in line with the Government Service Standard and Solirius’ practices, and support other designers to do the same. You will guide teams through external and internal service assessments.
• You will help us strengthen our design practice through hiring, managing, coaching and mentoring others. You will help to improve the way we work, developing and documenting our practices to ensure the work we do has integrity and provides value.
• You will regularly share your experiences with the team and the wider design community to develop your own skills and help others improve across Solirius.
• You will lead and support activities to develop new client relationships and accounts for both the Design practice and wider Solirius team.

• You understand user‑centred design activities at all levels, from the ‘big picture’ through to detailed interaction, visual, content and information architecture design.
• You’re experienced in planning and leading design workshops at all stages of a project, from gathering initial user insights through to testing the usability of a product or service.
• You’re experienced in user research, utilising different research methods as appropriate, synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data‑informed decisions.
• You’re able to understand, facilitate and communicate a vision of change from both business and user perspectives.
• You’re experienced in creating hypotheses and mapping service experiences from insights, and defining changes to meet user and business needs.
• You’re…