Senior Product Designer

Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of circa 4,000,000 employees through our relationships with over 500 of the largest employers in the UK.

By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK’s leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Blue Owl.

Launched in 2015, we have made excellent progress, and are scaling fast. We have been named BITC’s Responsible Business of Year, included in KPMG’s Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors.

This role exists to solve problems where the answer isn’t known yet. You’ll design entirely new product experiences that help people move from repaying debt to building savings, a behavioural shift that most fintech companies have failed to crack. You’ll drive the end-to-end design process from early-stage user research through to pixel‑perfect handoff, working alongside Product Managers and Engineers in a small, high-impact team.

If you want your design work to measurably improve people’s financial lives, this is one of the most meaningful roles in UK fintech right now.

• Lead the design of new product experiences that increase user engagement with savings and financial wellbeing tools.
• Own the UX strategy for transitioning loan customers into savings products—a critical commercial and social impact challenge.
• Conduct and synthesise user research to identify unmet needs, then translate insights into testable concepts and validated designs.
• Facilitate ideation sessions with cross‑functional teams, bringing structure and creativity to ambiguous problem spaces.
• Produce high‑fidelity designs and interactive prototypes in Figma, working within and evolving our design system.
• Partner closely with Engineers and Product Managers to ensure designs are built faithfully and shipped with quality.
• Define and track experience metrics (task completion, adoption, NPS) to measure the real‑world impact of your design decisions.
• Represent Product Design across the business, articulating the team’s approach, rationale, and value to stakeholders.
• Contribute to the growth of the design practice through mentoring, critique sessions, and process improvement.

• First 30 days: You’ve immersed yourself in user research, understood the product landscape, and built strong working relationships with your squad and the existing Product Design team.
• First 90 days: You’ve shipped your first design iteration and are running usability tests. You’re contributing meaningfully to design critiques and squad planning.
• First 6 months: You’ve delivered a measurable improvement in a key experience metric. You’re recognised as a trusted design partner across product and engineering.

• Significant experience (typically 5+ years) designing consumer‑facing digital products, with a portfolio that demonstrates world‑class craft.
• Deep empathy for users—you instinctively seek to understand people’s real problems before jumping to solutions.
• Strong commercial awareness: you understand that great design drives business outcomes, not just user delight.
• Expertise in Figma and confidence working within or building design systems.
• Excellent problem‑solving skills with the ability to articulate ‘why’ behind every design decision, not just ‘what’.
• Experience conducting user research (interviews, usability testing,…