Product Designer

PAIR is hiring our first dedicated Product Designer.

This is a hands‑on craft role. You’ll ship high‑fidelity UI and interaction work in Figma, care about how it lands in production, and help make PAIR feel coherent, beautiful and obvious on first use. This is not a workshop‑only or discovery‑only product design role.

You’ll work day‑to‑day with our Creative Director (Product & Brand), partnering closely with our CEO (product lead) and our frontend engineering team.

PAIR helps organisations build AI‑native teams.

We work with governments, enterprises and ambitious organisations to move beyond AI hype and into everyday, high‑impact use. We do it through role‑specific practice and applied missions, so people don’t just “know about AI” but build repeatable ways of working with it.

We’re fortunate to work with customers including PwC, the Ministry of Justice and The Crown Estate, and our work has been featured in The Times and the FT.

We’re a small, high‑calibre team. In 2026 we’re scaling enterprise roll‑outs, building a product‑led growth motion, and making PAIR the place where AI practice lives and evolves inside organisations.

You’ll take product ideas from rough → clear flow → detailed UX/UI → shipped product, working closely with engineering.

Your focus will include:

• Core journeys and adoption paths: Turn complex journeys into experiences that make sense the first time, across individual use, team rollout, and manager/admin needs.
• Design system ownership: Own the day‑to‑day health of our design system (components, tokens, interaction patterns, guidance) so the product stays coherent as we grow.
• Interaction and prototyping: Build interactive prototypes to answer “how should this feel?” before engineering commits. Use motion where it improves comprehension and confidence.
• Quality in production: Partner with engineering to ensure what ships matches the intent, and reduce one‑off UI.
• AI in your workflow: Use AI practically to explore variations, generate states, stress‑test journeys, and move faster without lowering the bar.
• Feedback loops: Demo work, gather feedback from users and internal teams, and turn what you learn into concrete iteration.

If we’ve hired well, by month 12:

• Core journeys are obvious on first use and feel joined‑up end‑to‑end.
• Product craft is visibly higher: calmer UI, stronger consistency, and details that hold up in production.
• The design system is genuinely used by engineering: less one‑off UI, better reuse, faster iteration without quality slipping.
• Trust and accessibility are improving as part of normal shipping, especially in high‑stakes flows (policy, permissions).
• A working PLG path is live and being iterated against sensible baselines.
• You can point to what changed because of feedback and evidence, not just opinion.

• Hands‑on craft: you ship high‑fidelity UI and interaction work (not just diagrams, workshops, and low‑fi flows).
• Portfolio evidence: your portfolio includes shipped, high‑fidelity product UI and interaction work (not just workshops, journeys, or wireframes).
• Systems‑minded: you can keep a design system healthy and get adoption with engineering.
• Good judgement: you can design in high‑trust environments (permissions, policy, sensitive contexts) without making things feel bureaucratic.
• Clear communicator: you can explain decisions crisply, run a clean critique, and bring people with you.
• Comfort with pace: you can ship a strong v1 with imperfect context, then refine through iteration.

• Shipped product work where you simplified complex journeys or systems, and can explain trade‑offs.
• Strong information hierarchy and interaction instincts, with a high bar for visual quality.
• Prototyping ability (advanced Figma prototyping; Framer and light front‑end tinkering are a plus, not a requirement).
• Practical use of AI in your design workflow, with judgement and taste.
• Enough…