Senior Product Designer

Senior Product Designer at Nat West Group – remote‑first. Lead design of complex projects, contribute to product design strategy, and collaborate with stakeholders.

• Lead the delivery of product design for mid‑sized complex projects and programmes, ensuring designs are user‑centred, inclusive and aligned to experience design, business area and enterprise strategies.
• Contribute to the development of our product design and experience design strategy and lead associated strategic initiatives.
• Interact with stakeholders, lead teams to achieve project goals, drive collaboration across design disciplines and other functions, and engage key stakeholders to ensure alignment and delivery.
• Manage remote‑first work, collaborating digitally and visiting office at least once a week when needed.
• Scope, direction, planning and delivery of projects and programmes, overseeing product design activity in the business area, validating outputs with user needs and business requirements, and proactively removing barriers.
• Create, evolve and promote product design guidelines and standards to drive consistency and scalability, coach, mentor and give constructive feedback to colleagues.
• Act as an escalation point, communicating value and impact of design decisions, removing blockers, and approving deliverables in line with defined authority.
• Make product‑design decisions informed by insights, ensuring outputs are user‑centred, inclusive, and align with business goals.
• Ensure design outcomes demonstrate creativity and craft, solve complex problems, and evolve established approaches.
• Ensure all design outputs are developer‑ready with complete specifications, accessibility annotations and integrated design system.
• Balance originality with brand, accessibility and delivery constraints to push the standard of user‑centred design.
• Act as a key contact for stakeholders, managing expectations, supporting understanding and influencing decisions.
• Support development of product design capability by coaching, mentoring and sharing best practices.

• In‑depth understanding of user‑centred design and application across complex products and services.
• Skilled in designing and delivering production‑ready user journeys and interfaces with consistent design system components and accessibility tags.
• Experience defining and leading design projects and programmes at pace, using agile delivery methods.
• Strong design thinking, writing, information architecture, and research skills.
• Experience working in multidisciplinary teams and collaborating with cross‑functional partners.
• Strong leadership and stakeholder management skills; clear communication and expectation management.
• Experience supporting product design capability development, including coaching, mentoring and sharing constructive feedback.

Apply with a portfolio – show us your content skills and the impact behind your work.

Mid‑Senior level

Full‑time

Design, Art/Creative, and Information Technology

Software Development