Workforce Infrastructure Lead

About Us

The Confederation, Hillingdon CIC works with General Practice and oher healthcare providers to deliver its vision for “Hillingdon to deliver the best primary care outcomes for patients in the whole of London”. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice.

We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are ‘of the NHS’ but independent, innovative and transformational.

The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

Our Values

General Information about the NW London Training Hub

The NW London Training Hub (NWL TH) is a consortium of the eight local borough training hubs:
Brent, Central London, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, West London across the geography of NWL. The Confederation Hillingdon CIC, hold the prime contract with NHS England (NHSE) and we operate a hub-and-spoke delivery model which reflects a preference for a borough-based approach.

Our strategic direction is coordinated by our central management team, which manages day to day business operations. Our local borough subcontract holders and our Clinical Senate provide strategic overview, ensuring alignment with national priorities. Monthly operational group meetings with Locality Training Hubs (THs) enable us to stay connected to PCN and practice needs.

NWL TH operates within the framework of the NHS Long Term Workforce Plan, the NHS England Workforce Development Workplan, and the NHS 10-Year Plan, embedding their principles into our local delivery. These national strategies emphasise train, retain, and reform, the creation of skilled multi-professional teams, and the development of neighbourhood health models to reduce health inequalities and improve population health outcomes.

Our work directly supports these ambitions by delivering contractual KPIs and addressing the workforce, training, and educational needs of primary care across our ICS.

We review our strategy annually ensuring we stay on track in achieving our ambition to allow all primary care team members to develop and grow throughout their careers, creating a skilled workforce and making General Practice a desirable career option. NWL Training Hub is embedded in General Practice and understands the importance of systems, place, and neighbourhood, as well as the need for integrated, skilled teams.

We work closely with local borough Training Hubs, which in turn collaborate with GP practices, PCNs, GP Federations, and other partners to identify educational needs. We respond to local priorities and adapt our approaches accordingly, tailoring support to practice requirements. We embrace diversity, encourage participation and inclusion, and promote wellbeing initiatives.

Our approach is agile, adjusting to changing commissioning landscapes, political priorities, and financial constraints. We embed best practice through cost-effective, evidence-based interventions, respond to emerging needs, and make optimal use of designated funds. We adapt training delivery to scale for maximum system benefit, meeting the economic and social needs of our communities, workforce, and the broader ICS. This includes building robust neighbourhoods, reducing health inequalities, and improving health outcomes.

We aim to extend our offers to include care homes, dentistry, optometry, and pharmacy, and work closely with Higher Education Institutions (HEIs) to ensure collaboration on placement numbers and quality.

Job Summary

The NWL Training Hub is an organisation providing an enabling training and workforce function to the primary care workforce of the NW London geography. NWL’s population is complex and very varied, as is its workforce, which is also very dispersed, reflecting the fact that it includes over 330 autonomous GP…