PCN Business Manager

PCN Business Manager

The Primary Care Network (PCN) Manager will play a central role in establishing, developing, and growing a new and emerging PCN. Working closely with Clinical Directors and Practice Managers, the post‑holder will lead coordination and provide operational support to help the PCN mature, build effective systems, and deliver its contractual and strategic objectives.

• Support the Clinical Directors and PCN Board to define the PCN’s purpose, priorities, and ways of working.
• Assist in the development of a realistic PCN business and development plan.
• Support responses to national and local policy and contractual requirements.
• Identify early opportunities for service development, workforce expansion, and shared initiatives.
• Coordinate day‑to‑day PCN activity to support smooth operation across member practices.
• Support the establishment of effective meeting, decision‑making, and communication processes.
• Organise PCN meetings, including agendas, papers, minutes, and action logs.
• Support maintenance of the PCN risk register and business continuity arrangements.
• Assist with data collection, monitoring, and reporting.
• Support development and implementation of appropriate governance frameworks.
• Ensure PCN activity aligns with the Network Agreement and agreed policies.
• Support compliance with GDPR, information governance, and statutory requirements.
• Promote a culture of quality improvement and learning.
• Support establishment and oversight of PCN financial processes and controls.
• Assist with monitoring income and expenditure and identifying risks or variances.
• Support accurate and timely submission of claims and returns.
• Assist with budget planning and forecasting alongside Clinical Directors.
• Support engagement and collaboration between member practices.
• Build relationships with partners including ICBs and voluntary sector organisations.
• Act as a coordination point for PCN communications.
• Support development of a shared PCN culture and identity.
• Promote equality, diversity, and inclusion in PCN activities.
• Treat patients, colleagues, and partners with dignity and respect.
• Support appropriate patient involvement and engagement.
• Participate in appraisal and development processes.
• Take responsibility for ongoing learning and development.
• Complete statutory and mandatory training.
• Promote a safe and healthy working environment.
• Support identification and management of risks.
• Act in accordance with health and safety guidance.
• Maintain confidentiality at all times.
• Support compliance with information governance and GDPR requirements.

• Significant experience in Healthcare Management (ideally in Primary Care).
• Strong background in financial and operational management.
• Strong background in contract and performance management (including DES and PCN specifications).
• Experience working across multiple GP Practices.
• Proven leadership skills.
• Strong understanding of governance and compliance.

£70,000 to £79,000 per year | Permanent | Full‑time

Pimlico Health @ The Marven, 46‑50 Lupus Street, London, SW1V 3EB

Kings College Health Centre, Bush House, 3rd Floor, South East Wing, 300 The Strand, London, WC2B 4PJ

Belgrave Medical Centre, 13 Pimlico Road, London, SW1W 8NA

Reference number: A0859‑25‑0009

This role is for a new and developing PCN. The scope may evolve in line with PCN priorities and capacity. The post‑holder may be required to undertake other reasonable duties as agreed with Clinical Directors and PCN Board.