Danish Customer Service Agent

Danish Customer Service Agent

Location:

Hybrid - Canary Wharf, London

Salary: £26,700 + uncapped commission + benefits

Hours:

37.5 hours per week (shifts between 8am-8pm Mon-Fri, weekend rota)

Team Jobs is working with a leading international organisation to recruit a Danish-speaking Customer Service Agent to join their growing team based in Canary Wharf, London.

This role is perfect for someone who enjoys speaking with customers, understanding their needs, and helping them find the right solution while delivering an excellent service experience.

You will be handling inbound calls from customers, assisting with enquiries, bookings, modifications, and recommending additional products or services where appropriate.

• Handle incoming calls from customers for sales and service enquiries
• Assist customers with bookings, modifications, confirmations and cancellations
• Identify opportunities to upsell additional services or upgrades
• Use internal systems to manage customer requests and bookings
• Deliver excellent customer service while meeting sales targets

• Fluent Danish and English (spoken and written)
• Experience in customer service, sales or call centre environments
• Strong communication and interpersonal skills
• Ability to work in a fast-paced and target-driven environment
• Good attention to detail and multitasking skills
• A positive and proactive approach to customer interaction

• Hybrid working opportunity in Canary Wharf, London
• £26,700 salary + uncapped commission
• Full training and ongoing development
• Opportunities to progress into roles such as Trainer, Quality Support, Social Media or Team Manager
• Company benefits including life insurance, discounts, and wellbeing perks

If you are a Danish speaker who enjoys customer interaction and sales, we would love to hear from you.

Apply today or contact Team Jobs for more information.