Host, Customer Service​/HelpDesk, Customer Service Rep

Welcome Host - Ad‑Hoc / Temporary Shifts

Location:

KT5, South West London
Hourly rate: £15.85 per hour

We are seeking warm, professional, and service‑driven individuals to join our pool of Welcome Hosts, supporting one of our prestigious corporate clients on an ad‑hoc temporary basis.

This role is ideal for someone who thrives in a people‑focused, fast‑paced environment and enjoys creating memorable guest experiences. You will play a key part in ensuring visitors, clients, and colleagues feel valued and well‑supported from the moment they arrive.

About the Role

As a Welcome Host, you will provide a blend of front‑of‑house and post room support. Each shift is varied, and you will be expected to adapt quickly to different tasks throughout the day. Responsibilities may include:

Key Responsibilities

Warmly welcome and greet all visitors with professionalism and a friendly approach
Support with post room duties, including receiving goods
Manage internal and external post collection and distribution
Efficiently handle incoming calls and general enquiries
Uphold security procedures and ensure access requirements are followed
Deliver exceptional service and maintain strong client relationships

What We're Looking For

Previous experience in a front‑of‑house, receptionist, or customer‑service role
Excellent communication and organisational skills
Ability to remain calm and confident in both busy and quiet periods
Proactive, adaptable, and comfortable switching between tasks
A positive attitude and commitment to delivering outstanding service

Additional Details

Ad‑hoc temporary shifts - flexibility required

Location:

KT5, South West London
Hourly Rate: £15.85 per hour