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Senior Customer Success Manager — Hybrid

Job in London, Greater London, W1B, England, UK
Listing for: 11x
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
Position: Senior Customer Success Manager — Hybrid )
A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. To qualify, candidates should have over 5 years in customer-facing roles, particularly in SaaS or tech, along with exceptional communication skills. This is an onsite role in London three days a week, emphasizing collaboration with teams to achieve customer success.
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Position Requirements
10+ Years work experience
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