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Senior Consumer Care & Engagement Lead — Hybrid; Ireland

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Konecta Digital and SL&E Team for Coca-Cola
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Senior Consumer Care & Engagement Lead — Hybrid (Ireland )
Location: Greater London

A global consumer support firm is seeking a Customer Support Specialist to work in a hybrid role supporting Coca-Cola. The ideal candidate should have 6–8 years of customer support experience, particularly with Irish consumers. Strong communication skills and proficiency in support tools like Sprinklr are essential. You'll serve as the face of Coca-Cola, engaging with customers through telephone, email, Live Chat, and social media while ensuring exceptional service.

Join this dynamic team today!
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Position Requirements
10+ Years work experience
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