Multilingual Vietnamese Client Support & Administration Officer

Job Title:
Vietnamese Client Support & Administration Officer

The Skills You'll Need: Vietnamese, B-B, customer support, finance

Hours: 08:30-17:00, 5 days at office

Salary: £26,

Permanent, Full-time

5 days Office based

Start: ASAP

Vietnamese Client Support & Administration Officer - What You'll be Doing:

Client Support

• Respond to client inquiries in Vietnamese (email, chat, or phone as required)
• Assist clients with account opening procedures and documentation
• Support clients with deposits, withdrawals, and general account queries

Administrative and Operational Support

• Maintain and update client records and internal tracking files
• Assist in preparing reports related to client activity and inquiries
• Support KYC and onboarding documentation checks (under supervision)

Communication and Coordination

• Assist in communication with Vietnamese introducing brokers (IBs) when required
• Help translate announcements, emails, or operational communications

Vietnamese Client Support & Administration Officer - The Skills You'll Need to Succeed:

• Native level or fluent Vietnamese
• Experience in corporate customer service, administration, or financial services preferred
• Good written and spoken English
• Willingness to learn financial products and internal procedures
• You have a full right to work in the UK is required. Visa sponsorship is not available.

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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