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EMEA Customer Success Lead — AI-Driven

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Clio
Full Time position
Listed on 2026-03-09
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Position: EMEA Customer Success Lead — AI-Driven Growth
Location: Greater London

A leading legal technology company is seeking a Customer Success Team Lead to drive excellence in customer retention and satisfaction across the EMEA region. In this role, you'll manage a talented team focused on enhancing the customer journey through high-touch support and strategic consultancy. Ideal candidates will have 2-3 years of leadership experience in SaaS, strong analytical skills, and a passion for customer success.

The position offers a hybrid work environment and competitive salary package.
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