Danish Customer Service Agent

Danish Customer Service Agent

Location:

Hybrid - Canary Wharf, London
Salary: £26,700 + uncapped commission + benefits

Hours:

37.5 hours per week (shifts between 8am-8pm Mon-Fri, weekend rota)

Team Jobs is working with a leading international organisation to recruit a Danish-speaking Customer Service Agent to join their growing team based in Canary Wharf, London.

This role is perfect for someone who enjoys speaking with customers, understanding their needs, and helping them find the right solution while delivering an excellent service experience.

You will be handling inbound calls from customers, assisting with enquiries, bookings, modifications, and recommending additional products or services where appropriate.

The Role

As a Customer Service Agent, you will:

Handle incoming calls from customers for sales and service enquiries

Assist customers with bookings, modifications, confirmations and cancellations

Identify opportunities to upsell additional services or upgrades

Use internal systems to manage customer requests and bookings

Deliver excellent customer service while meeting sales targets

What We Are Looking For

Fluent Danish and English (spoken and written)

Experience in customer service, sales or call centre environments

Strong communication and interpersonal skills

Ability to work in a fast-paced and target-driven environment

Good attention to detail and multitasking skills

A positive and proactive approach to customer interaction

What's on Offer

Hybrid working opportunity in Canary Wharf, London

£26,700 salary + uncapped commission

Full training and ongoing development

Opportunities to progress into roles such as Trainer, Quality Support, Social Media or Team Manager

Company benefits including life insurance, discounts, and wellbeing perks

If you are a Danish speaker who enjoys customer interaction and sales, we would love to hear from you.

Apply today or contact Team Jobs for more information.

COMMP