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Customer Experience Ops Leader — AI & Automation
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-07
Listing for:
SymphonyAI
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
A leading enterprise AI SaaS company is looking for an experienced Customer Operations Manager in Greater London. The ideal candidate will support the transformation of Customer Support into a modern Customer Experience-led organization. Responsibilities include leading a team, managing customer issues, and driving adoption of AI in operations. Candidates should have strong people management skills and experience in service management within a SaaS environment.
This role offers a chance to contribute meaningfully to the organization's customer experience transformation.
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