Agente Special Services

✈️ At LATAM
, we invite you to elevate every journey, always. Would you like to be part of this purpose? 🌎 Then this opportunity could be for you!

📢 We are looking for our next SPECIAL SERVICES AGENT to join the PREFERRED SERVICES – AIRPORTS Management team in London, United Kingdom. You will play a key role in caring for the experience of Special Services passengers, anticipating their needs and delivering comprehensive end-to-end service, directly contributing to keeping millions of people connected with the world.

✨ We believe in a diverse, inclusive workplace full of opportunities. This position is open to candidates with disabilities, in accordance with the UK Equality and Inclusion regulations.

• Anticipating needs and providing comprehensive support throughout the entire end-to-end Special Services passenger journey.
• Caring for and managing the passenger experience during contingencies.
• Delivering preferential and personalized airport service to Special Services passengers.
• Ensuring a differentiated, excellence-driven experience in every interaction.

• A degree in Tourism or a related field.
• At least 1 year of experience in customer service (mandatory).
• Knowledge of SABRE is a plus.
• We need you to have an advanced level of English and Portuguese (mandatory). If you got this far, we’re flying in the same direction!
• Valid documentation to work in the United Kingdom.

• You will be part of a vibrant, international, and constantly evolving industry.
• You will have the opportunity to explore the world with our Staff Travel benefits.
• You will join a dynamic, collaborative, and challenging environment.
• You will enjoy professional development programs—your career can soar with us!
• You will have access to our LATAM Wellbeing Program, with discounts on products and services around the world.

Contract type:
Fixed-term contract for 3 months, with the possibility of renewal.

• If you have a disability, please let us know if you require any special arrangements for your interview.
• Register using your personal email address (avoid corporate or university accounts).
• Attach your CV in PDF format only.
• At LATAM, we NEVER request payments or deposits to participate in our recruitment processes.