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Guest Experience & Insights Lead
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-06
Listing for:
Ole & Steen
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A well-known bakery brand in London seeks a Guest Experience Specialist to enhance guest feedback management through email, phone, and digital channels. This role involves independently handling guest communications, analyzing feedback data, and presenting insights to various stakeholders. Candidates should have a background in hospitality or customer service, excellent communication skills, and the ability to work independently. This position offers the chance to make a significant impact on customer experience across the business.
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