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Customer Operations Lead Scale & CX
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-06
Listing for:
Anonymous
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: Greater London
A high-growth business in Greater London is seeking a Customer Operations Manager to lead the customer support teams. In this operational leadership role, you will manage Team Leaders and frontline teams across phone, email, and chat channels. Your responsibilities include ensuring service levels, boosting customer satisfaction, and implementing scalable processes. The ideal candidate will have a strong background in customer service management, excellent people skills, and the ability to analyze data effectively.
Competitive compensation and opportunities for advancement are available.
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