Enterprise Support Specialist — Playbooks & SLA Excellence
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-05
Listing for:
Hiya
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A tech company focused on voice communication is hiring a Customer Support Specialist in London. This role involves owning the customer support experience for strategic operators and enterprise customers. Key responsibilities include ticket prioritization, building support playbooks, and improving customer satisfaction. The ideal candidate should have experience in customer support and familiarity with support platforms. Join a dynamic team focused on innovation and customer trust.
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