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Customer Service Representative

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: LATAM Airlines
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: CUSTOMER SERVICE REPRESENTATIVE
Location: Greater London

At LATAM Airlines we take care that dreams reach their destination. Do you want to work for this purpose? 🌎

✍️ What would be your main challenges?
  • Support areas of our operation including check in, baggage, ticket desk, flight dispatch, etc.
  • To provide excellent customer service skills at all times.
  • To observe the mission, vision and company values and to follow the company's, procedures and processes when serving customers.
  • Communicate any delays to our customers as require.
  • Prioritize clients with Special needs.
👍 What do you need to be our next Customer Services Representative?
  • Educated to GCSE level or equivalent
  • Good interpersonal and communication skills.
  • Ability to work on their own initiative whilst being strong team player.
  • Effectively manage multiple tasks in a fast pace, dynamic work environment with minimum supervision.
  • Fluency in English and either Spanish or Portuguese is essential.
  • Intermediate knowledge of Microsoft office suite.
💼 What will you find when you are part of LATAM?
  • You will be part of an attractive, global and multicultural industry.
  • You will be able to know the world with our ticket benefits, Staff Travel.
  • You will integrate into a dynamic environment, with constant changes and challenges.
  • You will have wide and multiple career development options.
  • Wellness Program that includes a Discount Club with different suppliers, with special prices for LATAM workers on various products and services, in different parts of the world.
📍 Where and how will you work?
  • Work Place:
    Heathrow Terminal 3, London UK
  • Contract type: short term contract (1 year)
  • Hour :
    Full time
  • If you have a disability, please indicate if you need any accommodations for the interview.
  • Remember to create your profile using only your personal email; avoid using corporate or university emails.
  • At LATAM, we NEVER request money or deposits to participate in our selection processes.
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