Snr/Associate Tenancy Consultant
Listed on 2026-03-01
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Customer Service/HelpDesk
Customer Service Rep, Technical Support, Bilingual
Job Advert
Senior/Associate Tenancy Consultant
Hours: 40 hours a week, Monday to Friday, flexibly between 8.30am and 6pm (Hybrid working after settling in period)
Location: Tower Bridge Office, London
A fantastic opportunity has arisen to join our established Tenancy Services team. Based at our Tower Bridge office, we’re looking for someone with bags of energy, who takes pride in providing exceptional customer service, 100% of the time.
Key Responsibilities- Negotiating terms between the parties for replacement Tenants and Renewals and providing the relevant advice
- Build and maintain strong and effective working relationships with our lettings teams
- Adhere to department minimum standards relating to time management, workload and file accuracy
- Progressing replacement tenancies and Renewals in a timely manner ensuring documentation is produced to a high standard and completed within required time frames
- Maintain and develop relevant compliance and legislative knowledge
We are looking for a proactive and highly motivated individual with strong organisational and time management skills. The ideal candidate will be confident, with excellent and accurate written communication abilities and a commitment to providing outstanding customer service. You should be capable of handling multiple tasks simultaneously and effectively, possess a high level of IT proficiency, and demonstrate meticulous attention to detail.
A thorough working knowledge of lettings and tenancy legislation, along with contract requirements, is essential for success in this role.
Campions is one of the fastest growing sales and lettings agency groups in the UK, comprising Chestertons, Chase Buchanan, Retirement Home search and Campions Lettings & Management brands, collectively selling, renting and managing thousands of properties across the country every year.
Benefits: employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
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