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Strategic AI CSM: Enterprise Success & Adoption
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-28
Listing for:
Intercom
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, CRM System, HelpDesk/Support -
IT/Tech
IT Consultant, Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
A leading software company in Greater London seeks a Strategic Customer Success Manager to partner with large clients in revolutionizing customer service through AI. You will engage with C-suite leaders, manage requirements gathering, and advocate for customer needs. Ideal candidates bring over 8 years of experience in customer-facing roles, including management consulting or enterprise SaaS. This company offers competitive compensation, equity, and a hybrid work model.
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