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CX Insights Lead — Turn Voice Customer into Impact

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: HeliosX Group
Full Time position
Listed on 2026-02-05
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: CX Insights Lead — Turn Voice of the Customer into Impact
Location: Greater London

A healthcare technology company in Greater London is seeking a Customer Insights professional to build and scale CX capabilities that drive customer retention. The ideal candidate has at least 3 years of relevant experience, particularly in a D2C context, and will work in a hybrid setting. This role is vital for translating customer needs into actionable business strategies and offers opportunities for significant personal and professional growth.
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