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Strategy Lead – Customer Success
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-02
Listing for:
Pigment
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Location: Greater London
A dynamic technology firm in Greater London is seeking a Renewals Manager to enhance customer retention through effective lifecycle management. This role focuses on analyzing customer health, executing contract renewals, and collaborating with various teams to ensure customers realize the value of the platform. The ideal candidate will have significant experience in renewals or customer success within the SaaS industry, demonstrating strong negotiation and communication skills, along with proficiency in tools like Salesforce.
This position offers a competitive package and flexible work hours.
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