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Train Customer Experience Ambassador
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-01
Listing for:
FirstGroup Internal
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Greater London
A leading UK rail company is seeking Ambassadors to enhance customer experiences across all touchpoints. Responsibilities include assisting passengers, checking tickets, and ensuring a quality travel environment, especially during disruptions. Candidates must be at least 18 years old and live within 60 minutes of London Euston. The role includes a rotating shift pattern of 35 hours per week and offers diverse benefits such as a pension scheme, travel offers, and discounts.
Join our commitment to inclusivity and customer service excellence.
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