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Senior Customer Success Manager, Mid-Market Hybrid
Job in
London, Greater London, W1B, England, UK
Listed on 2026-02-01
Listing for:
Nory
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. In this London-based role, you will drive customer retention and satisfaction while building scalable processes to ensure clients get maximum value from the product. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset.
This position includes attractive benefits like equity, up to 35 days of leave, and comprehensive health insurance.
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Position Requirements
10+ Years
work experience
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