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Head of Customer Success - Data & Renewal
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-31
Listing for:
Arius Recruit
Full Time
position Listed on 2026-01-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
Location: Greater London
A high-growth subscription business in London seeks a Head of Customer Success. In this role, you will own Gross Revenue Retention metrics, lead a Customer Success team, and drive operational changes to enhance customer retention. The ideal candidate will have over 5 years of experience in a senior Customer Success position within a SaaS environment. This is a hybrid role with a competitive package and scope for career growth as the company scales.
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