Strategic Enterprise Customer Success Manager
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-31
Listing for:
Profinda Ltd.
Full Time
position Listed on 2026-01-31
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
A leading professional services firm in Greater London is seeking a Senior Customer Success Manager to manage strategic accounts and drive customer satisfaction and retention. This role requires overseeing a portfolio, establishing best practices, and collaborating with various teams. As an experienced professional with over 7 years in Customer Success or Account Management, you'll engage with senior stakeholders and design customer processes from scratch while achieving long-term value partnerships.
This position offers the chance to shape the future of the Customer Success function.
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