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Junior Customer Success Advocate — Onboarding & Support

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Ciena
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Location: Greater London

A leading connectivity solutions provider in Greater London is looking for an Associate Customer Success Advocate. In this role, you will build strong customer relationships and ensure they gain value from our services. Ideal candidates are early in their career, have an Engineering Degree, and possess strong communication skills. You will coordinate customer onboarding and support, enhance service adoption, and collaborate with Sales for renewals.

This is a great opportunity to make a meaningful impact in the telecom industry.
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