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Founding Customer Success Lead — AI SaaS Onsite
Job in
London, Greater London, W1B, England, UK
Listed on 2026-01-29
Listing for:
Elyos Energy UK Ltd.
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A pioneering AI solutions company in London is seeking a Founding Customer Success Lead to establish and grow the customer success function from the ground up. You will define what success means for various customer segments, monitor health signals to prevent churn, and create playbooks and processes to ensure customer satisfaction. The ideal candidate has experience in B2B SaaS and strong communication skills.
This role offers competitive salary and equity, along with AI-focused learning opportunities.
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