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RLO - Social Housing
Job in
London, Greater London, W1B, England, UK
Listed on 2026-01-28
Listing for:
Skilled Careers
Full Time
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Skilled Careers is recruiting an experienced Resident Liaison Officer (RLO) to support construction projects by acting as the main link between site teams, residents, and stakeholders.
Key Responsibilities
Act as the primary point of contact for residents and stakeholders
Build and maintain positive relationships within local communities
Manage resident enquiries, concerns, and complaints
Keep residents informed through regular updates and newsletters
Support community engagement activities and events
Champion and deliver social value and S106 commitments
Coordinate initiatives including employment, apprenticeships, school talks, and community projects
Log issues, resolve conflicts, and report on outcomes
Requirements
Previous experience in a similar role (construction preferred)
Strong communication and conflict-resolution skills
Knowledge of social value / S106 requirements
Highly organised with good attention to detail
CSCS card (or equivalent)
Full UK driving licence
This is an urgent requirement to be filled please send cvs to (url removed)
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