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Strategic Enterprise Customer Success Leader
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-22
Listing for:
Freshworks
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading technology company in London is seeking a Senior Customer Success Manager to join their Customer Success team. This role involves acting as a strategic consultant for mid-market and enterprise customers, driving Freshworks adoption, and ensuring customer satisfaction. Ideal candidates will have over 5 years of B2B Customer Success experience and understand customer business needs. This company values diversity and offers an inclusive environment where everyone can thrive.
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