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Customer Support Team Lead — Scale SaaS AI

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: SWEEP
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Support Team Lead — Scale SaaS with AI
Location: Greater London

A sustainability-focused startup is hiring a Customer Support Team Lead in London. This role requires leading a team of Support Specialists, focusing on development and performance tracking to enhance customer satisfaction. Candidates should have over two years of experience in managing support teams, significant proficiency with Intercom, and a curious mindset towards AI tools. This position offers an opportunity to be part of an innovative company dedicated to environmental impact, with a flexible work model and an engaging remote culture.
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