Customer Experience Leader – B2B/B2C Service Excellence
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-20
Listing for:
Meridian Business Support
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading support firm based in Greater London is seeking an experienced Customer Services Supervisor. In this role, you will lead, develop, and support a team of Customer Services Advisors while maintaining high standards in customer satisfaction. You’ll drive improvements across customer experience by optimizing service platforms and handling escalated inquiries. The ideal candidate has supervisory experience in a customer service role, strong people management skills, and familiarity with B2B and B2C environments.
Achieve great results while working in a collaborative industry setting.
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