More jobs:
French-Speaking Enterprise CSM Retention
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-19
Listing for:
black.ai
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Greater London
A leading technology firm is seeking a French-speaking Senior Customer Success Manager to drive success across their Enterprise accounts. You will act as a trusted advisor, ensuring customers maximize the value of the platform and achieve their business goals. The ideal candidate will have over 10 years of experience in customer-facing roles, with at least 5 years working with Enterprise customers.
The role includes responsibilities like customer retention, identifying growth opportunities, and advocating for customer needs internally. Attractive benefits include equity potential and flexible working arrangements.
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